FREQUENTLY ASKED QUESTIONS
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FREQUENTLY ASKED QUESTIONS
We have responded to some of the most commonly asked questions from you
We will always try our best to serve you as soon as possible. Our standard response time is 60 minutes within our coverage area. However, we do sometimes face bad weather that may cause some delays. Our customer service rep will be upfront with you should there be any delays.
Not necessarily. But as long as we have the keys and any other information we may need, you can let the driver bring the car to the workshop and have someone pick you up.
Payments are accepted once the service is completed and can be done through cash, credit card, online bank transfer or e-Wallets.
Yes. But the charges will be different from what displayed as it is considered a long journey. Plus customer will be bearing the toll cost (for highway).
GET IN TOUCH
For all enquiries related to our services, simply fill out the form or contact us using phone number and email below and we will get back to you as soon as possible.
Phone
Website
aceautotowing.com.au
Address
Hallam VIC 3803